I accidentally marked a payment to the wrong email and the customer got email saying it had been paid but i like to recall that such the customer can not claim it been paid due to error on my part
Do you want a copy of the email sent? If so exactly when was that payment created? You can PM me any specifics and I will try to look into this further.
Hi glenn,
It is more i was hoping there was a way to send a email out saying this payment that was received as made in error and currently no payment has been received.
invoice was yesterday i accidently pressed payment to this invoice today instead of the other one i meant, i have deleted the payment attached to the invoice but i as i say hoping there a way to send the email out to the customer so they know it hasn’t been paid just error on my side as i always tick send email to customer so they know i have received payment
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