Receipt view changed to landscape

I have just uploaded a receipt image from Dropbox and the view has been changed to landscape with the document showing on its side. It is in portrait in Dropbox. I cannot rotate the view

Hi @SpringBK

QuickFile doesn’t actually alter any of the files uploaded, but these are loaded by your web browser.

For example, if you’re using Google Chrome, this may very well rotate a PDF to be, what it believes to be, the correct way around. If you were to download the file from QuickFIle, this should be the same view as when you uploaded it.

What web browser are you using (e.g. FireFox, Edge, Chrome, Safari etc.)?

Chrome, yes it is the right way up when I look at it from the purchase transaction.

That does certainly suggest Chrome is rotating it in the preview. There’s usually a setting to disable this if you prefer, but I’m not sure where it is. Will have a look and come back to you if I manage to find anything.

This topic was automatically closed after 7 days. New replies are no longer allowed.