“Send only when balance exists” is that overdue balance or any balance??
I have found that it sends if there have been any transactions in the period even if the result is a nil balance. I haven’t run any deliberate tests to see what it does with inactive accounts.
This would be sent when there is an outstanding balance. It doesn’t necessarily have to be overdue.
I hope this helps, but if you have any further questions, please don’t hesitate to ask.
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