Having just taken over the bookkeeping of a very bad a sloppy lady, i have found that an invoice in the 2018/2019 book has had a partial refund in the new 2019/2020 tax year…
How do i deal with this? i will of course need to reclaim the VAT also, so any help here is much appriecated
PS, Quickfile is a new addition so the old invoice is in an excel format
Hi @Hayles
I’m assuming that as Excel has been used, you’re starting out with just opening balances and working with QuickFile from there?
What you can do is create a negative invoice. When creating it, just enter a minus value, and it will be converted to a credit note. This will however need to be tagged to a bank account, but it can be journalled from there if you wish.
Was it included in the opening balances originally?
Hi @Hayles,
Have you managed to sort this now or do you still need help? 
I think so, i havent yet been given the nod to have bank feed, but we will be having the full subscription, so i can sort that out then.
Thank you
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