I have a similar issue in that a client made a payment to us n error which has been refunded and i need to log and tag the transactions - whats the best way to record?
Hello @lorri
You can record the invoice and the payment against it.
You can then open the invoice and click Options > Credit Note > Edit as required > Save and refund.
If you had a refund in the bank you can delete this so you do not double up in the bank.
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.