Refund received in bank

[Mary123]

I have received refunds in the bank from Hermes wihich are reversal vat. How do I raise a credit note to offset the bank receipt incliuding the reversal vat

[QFBeth]

Hi @Mary123

You can raise a negative purchase invoice, if you have received the money back to the bank then when you save the credit note you can select the option to refund to the bank.

This will then create a bank transaction so if you have automated bank feeds you’ll have to delete the original to avoid having a duplicate

[Mary123]

Thank you that makes sense