Hello. i’ve received an email for my client saying that we are due to renew in a month time. I paid straight away so I don’t forget. The renewal starts from the payment date or from the renewal due date?
many thanks

Hi @Cristina,

The renewal date still stands so if you have paid early it will still take the renewal date as the anniversary. You won’t lose a month of subscription.

Hope this helps

Thank you Beth, It does help :slight_smile:

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