Resign the payment to another company payer

[Andriy_Alyeksyeyev]

Hello,
Our payer wants now to accept his order to his another company#2, but he has already made 2 payments for the current order from his company#1.
Is there any way to resign the payment from his company#1 to his company#2 in a proper way?

[QFMathew]

Hi @Andriy_Alyeksyeyev

Firstly, please accept my apologies for the delayed response.

Can I just check a few things, if that’s OK?

• Are company 1 and company 2 related in any way (e.g. same parent company, different trading names), or is it a more of a contra-invoicing agreement?
• The payment that’s been allocated to company 1, is this currently allocated to any of their invoices, or is it being held on account?

[Andriy_Alyeksyeyev]

Hi @QFMathew,
Thanks for reaching me out.

1. Company 1 and company 2 are both belong to same business unit, their names are transparently similar, company 1 has made an order and payments, but when we needed to deliver the goods, we have used the EORI number of Company 2, because Company 1 doesn`t have it.
2. Company 1 has been made payments for the order to us and we supply the goods to them

[QFMathew]

Hi @Andriy_Alyeksyeyev

Apologies for the delayed reply.

If you’re still looking for help here, I believe the best way to handle this would be with a virtual bank account (e.g. one that doesn’t actually exist).

Let’s keep it simple and let’s say we’ve had a payment from Company 1 totally £250 -

• £100 for Company 1
• £150 for Company 2

The £250.00 coming into your current account, you would tag as a transfer to your new virtual bank account, giving it a +£250.00 balance.

From the virtual account, we’d then pay off the £100 invoice for Company 1, and create a separate transaction for £150.00 for Company 2

This means the two invoices are paid, the £250 payment has been tagged, and the virtual account balances at £0.00.

Hope this helps!