Returned Bank Payment

Hi There

We made a payment to a bank account that no longer exists and the payment was returned, so we have £112 going out, then £112 coming back into our bank. Twice :woman_facepalming:

Third time lucky we paid into the new account so the payment is tagged to the invoice.

How do we reconcile/tag the two ‘bounced’ payments?

Thank you :pray:

Hi @Wingman

Because they payments balance, you could simply delete the payments made in error and the return of the money.

I hope this helps, but if you have any further questions, please don’t hesitate to ask.

Thanks, of course! I was definitely overthinking this one!
Thanks :cherry_blossom:


If the bounced payments didn’t come back on the same day as they went out and you prefer to keep all your end of day bank balances in sync with your true bank statement then instead of deleting them you could tag them as transfers to and from a spare account like drawings/DL.


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