I posted a payment received this financial year with a date relating to the previous year by mistake. I then locked the previous year. The balance was in debtors at year end but in bank when I locked it.
It won’t let me delete the bank payment received due to it being in a locked period. Please can you point me in the right direction on how to go about unlocking the previous year to fix this?
There are potentially two elements to a year end lock:
- The year end journal
- The account lock
The first thing to do is to go to Reports >> Journals, find the year end journal and delete it. This will then allow you to go to Account Settings >> All Settings >> Accounts Lock Date, and push this back.
Remember to then re-run the year end tool
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