Reverse a paid invoice

Support
1

I accidentally selected 2 invoice as paid for the same customer, anyway I can reverse this? As they require a statement.

Thanks

2

Hi @Andrew_Milne

You can delete the payment from your bank statement view, which will in turn mark the invoice as unpaid.

Or if the payment is correct, but assigned to the wrong invoice, you can go into the Client view (Sales >> View all Clients), select View >> All Payments, select the payment and then click ‘Detach’ next to the relevant line. This will then leave the payment on their account as a pre-payment to be reassigned to another invoice.

Hope this helps