Hello, I have these linked bank feeds from Revolut Business account, they have been working fine for a few years now, but now just stopped updating? No transactions have been imported after 24th Dec.
Hi @Slav
There are no issues at this time.
I can see it was reconnected 11 days ago. Have you tried disconnecting and reconnecting it since, to see if this resolves the issue?
Hi Mathew, thank you for your reply. I haven’t tried that no, how do I “disconnect and reconnect” these feeds? Do I need to press “Revoke” button?
Hello @Slav
how do I “disconnect and reconnect” these feeds? Do I need to press “Revoke” button?
That’s correct, “Revoke the feed” and set it up again so a fresh authorisation is given.
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yes that has helped, they show as active now and after refreshing and selecting from 24th Dec, the transactions have been downloaded.
Thank you for your help!
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Hello @Slav
For reference, Sometimes banks make changes at their end which we have no control over but revoking and re authorising usually resolves this
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