Rolled back VAT return now double counted?

Whilst about to submit my latest VAT return, I discovered the previous VAT return was marked FAILED and I needed to roll it back. So I rolled it back.
There was no option to re-submit.
I then submitted the new return, which automatically included all the data from the rolled back one.
The problem/confusion I now have is:

  • the rolled back return is showing twice on my QF record, both ROLLED BACK, one with a HMRC ID, one with no ID.
  • AND… the rolled back return is showing as FILED when I click on CREATE (as if I were submitting a new return)
  • I looked in to the history and I actually received credit owed from HMRC due for the rolled back return - so was it actually submitted?
  • Because the latest return included all the data from the rolled back return, does this mean I am asking HMRC to pay the credit again?!
  • Have I double counted to HMRC? How do I resolve this? Why did QuickFile tell me to roll it back!
    (The figures involved are low, ie <£1000, but it needs to be correct)
    Any advice welcome.
    Thanks

Hello @stephenwbk

If figures have been submitted twice on different returns, you will need to do a manual adjustment on your next return to account for this.

When a rollback is done the figures included in the return are marked as unreconciled. As you can not submit a return twice under MTD, you need to save a copy (as a placeholder holding the transactions) of the return to prevent the transactions getting pulled into the next return.

In your case this was not done so to correct the figures HMRC hold, you will need to do a manual adjustment on your next return to account for this.

Thanks Steve for your reply.
It does raise another question - how do I actually adjust a return manually on QF without affecting the sales/purchases etc that already exist in my QF accounts?
Thanks

Hello @stephenwbk

When you generate the next return you click the pencil icon next to each box that needs adjusting and you enter a reason and the adjustment amount like in the example below.

Great - thank you and have a great Christmas!

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