Hi Have you disabled “attaching invoice as PDF”. I tick this option but on the copy email I receive no Invoice is attached. Does the customer receive the actual PDF but it’s not shown in my copy?
Customers do not always sign into their portal to get a PDF Copy…just ask me to send one.
thanks
Hi @1andy_mc
We haven’t changed anything here, so a PDF should be attached if it’s requested. Are you noticing this with many emails or is it a one off?
Oops sorry, just remember you have to tick this option within the client details!
Nothing to see here…move on#
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