I refreshed my Santander Bank feed on 10/12/2024 and it was working up to 04/01/2025 but no transactions have uploaded since. Bank feeds show as active but will not connect.
How do I fix this?
Hello @lyminge
We had several reports of this, please see the link below
Hi QF Support,
I’m having exactly the same problem as defined in the initial question. My Santander bank-feed still has 61 days validity, but it hasn’t download bank transactions for the last week or so.
Can you please tell me step-by-step what I need to do to fix this?
Thanks in advance,
Paul
Hello @PBurwood
I would recommend revoking the feed in Banking > open banking feeds and setting the feed up again.
This will grant a fresh authorisation for the feed. Once set up try refreshing again.
Hi Steve,
Thanks for your prompt response. I’ve followed your advice and that has worked well thank-you. All back to normal.
BWs
Paul
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