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Santander Bank Statement Upload Error

Hello, Im a new user and hoping to upload a text file bank statement, however, Im getting the error;

There was an error processing your file
There is no row at position 0.

Any ideas?
Thanks!

Hi @Tempo

It should be a .csv file rather than .txt.

If you need help, I’m happy for you to send the file you have to me in a private message (click my name and then ‘Message’)

Hope that helps!

Hello, I tried that first, then got this message;

Incorrect File Format
You must upload a TXT file here (Bank Statement 070116 to 060416.csv).

Plus this page seems to suggest Santander statements can be text files too?

http://community.quickfile.co.uk/t/importing-your-bank-statement/8823

Thanks

Oops! My error. Sorry!

Yes, for Santander, we accept txt files. Do you want to send it to me in a private message, and I’ll take a quick look at the formatting of it for you?

Hi Matthew, thanks for your help. I downloaded in again from the Santander site in text file and it seems to have worked - thanks again!

1 Like

No problem, glad it’s all working. Let me know if you need any further help :slight_smile:

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