Show Clients Payments Received on Client Portal

Feature requested
Show Client Payments Received on Client Portal

Typical use case
Clients checking that payments they have sent have been received. We have a very large number of Pre-Payments per client, often 10+, made in advance of an invoice being raised. Clients want to be able to see a list of all payments have been received, to know if they have enough for the next invoice, and which payments have been allocated or unallocated. This is across a large number of clients on two different accounts.

How I would expect it to work
*On the Client Portal, there is “Accounts Overview” and “Statement”.
There could then be a third option, which is “Payments Received”, with a list of all payments received (with date received, total amount, amount allocated to an invoice, and amount un-allocated), and then totals at the bottom.
If program time allows, then date selectors allowing to restrict to a time period for the report (default to all).

An Alternative, could be on the “Statement”, to show a list of Payments received that are un-allocated (i.e. the Credit Amount) in the main section of the statement (i.e. just above the list of invoices and payments that have been allocated to the invoices).*

Hi @Jools1

Not sure if this will help in your case, but we do offer an alternative statement view for clients, which can be enabled in Company Settings >> Advanced Settings >> Client Area.

This statement focuses more on payments and shows when payments are received. For example:

Thank you,

That covers about 90% of what we were needing, so a major step forward (and will help reduce the number of questions I was getting from clients).

Thank you

1 Like

QuickFile doesn’t currently show all client payments in one place on the portal. You can enable the alternative statement view in Company Settings >> Advanced Settings >> Client Area, which highlights received payments and shows when they were received.