SMTP settings work but emails are not sending

Hi I have updated my settings but since doing so it wont allow me to send?

Hi @securecare

Are you seeing this issue with one or two emails, or all emails?

If you have a Power User Subscription, are the emails all showing as sent if you to to the email log (Account Settings >> All Settings > Sent Email Log)?

Hi Matthew

No they are sending from noreply instead of accounts@ as I have checked by ccing myself in

The CC emails that QuickFile sends will still be from the noreply default QuickFile account - your SMTP settings won’t affect this.

If you check out the Sent Email Log (found in Account Settings >> All Settings):

And then view one of the emails sent to your client, you will see what details were used to send the email:


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