I have just renewed my subscription etc. and have had to renew the bank feed for our main starling account. The issue is that whatever I do it won’t refresh and there are transactions missing. I have revoked and reset several times to no avail.
Hello @Rooster
Starling is unlike all other bank feeds as it is a live feed
The feed will start importing bank transactions from the date the feed was connected. Transactions that take place prior to this will not be imported by the feed but can be imported from a CSV file.
https://support.quickfile.co.uk/t/importing-your-bank-statement/8823
To do this, go to the Account Management area of your Starling app and tap on Account Information. Here you can view your statements and export them as .csv.
This topic was automatically closed after 7 days. New replies are no longer allowed.