Strange invoice activity

Support
1

Hi,

There is some odd activity on my account.

  1. Invoice 000454 created from R00000074 - Correct and emailed to customer.
  2. Invoice 000455 created from R00000074 - Duplicate of 000454 and emailed to customer.
  3. Invoice 000455 deleted by cleanup.

I have undeleted 000455 and raised a credit note for the customer.

Can you check why this has happened?

Kind regards,
Steve

2

Hello Steve

There was an issue this morning relating to duplicate invoices.

More information can be found at the link below

3

Ok, thanks for the info. I’ll keep an eye out over the next few days.

Steve

4

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