The external payments linked to my Quickfile, i.e Paypal and Stripe are showing incorrectly.
When a payment is “withdrawn” on Stripe, or if a payment has been made directly through Paypal by card it shows the balance as positive. How do I “zero” out the balances?
The Current Account is incorrect (should be Zero)
Directors Loan Account should be Zero
Petty Cash should be Zero
Paypal should be Zero
Strip should read Zero. (as these funds have been withdrawn)
Please can anyone help?
Thank you.
Hi @thierry
When a payment has been withdrawn, you should tag it as a transfer from your stripe account to your main bank account (or wherever it goes).
Are the payments in question in the Stripe account from transactions made via QuickFile? If not, they won’t be created automatically.
For PayPal, there is an option to enable this for automatic creation, but it can cause discrepancy between actual dates and the PayPal date. This can be changed under ‘Feed Settings’ on your bank account overview page.
Hope that helps!
