Stripe refunds

Hi, if I part refund a customer invoice by creating a credit against the invoice and select refund money via Stripe Holding Account by Credit Card will the refund transaction be processed to the customers card via Stripe or do I need to log in to Stripe and perform the transaction myself? I can see the Stripe API exists but I’m not sure if it is implemented on Quickfile.

Hi @tc5440

This isn’t implemented on our end, so it would need to be done through Stripe.

This may however feed through on the Stripe feed, if it’s set up. In which case, it may be best to wait until the following day to see if this does come through before logging it on your QuickFile account.

I think it will log on quickfile by default as you have to select where it comes from so may just need deleting once the Stripe feed comes through. Thanks