I have been happily using QF for 3 years - but suddenly I can’t log in. It is telling me that my Power User Subscription has run out. I wasn’t aware that I was a power user and I have always used the system for free. I cannot even log in to check anything or to see if I have gone over the amount of transactions allowed. Please can someone advise? There is no phone number to call for help on the site. If I have to pay, I will do, but I would like to know the reason why please.
Thank you
Hi @Sarah.M,
I see that you sent in a ticket too which I replied to. The reason you have been prompted to pay is because you have gone over the 1,000 ledger entries in 12 months.
If you’d like me to look into your account in more details please let me know via email 
Thank you Beth - I have replied.
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