Supplier balance is more than it should be

I have problem with supplier balance for December 2017. The amount due for month was £2246.38 and payment was madet 13.02.18 for exaxt amount.
Hovewer, supplier account still shows the balance of £125.48.
I dont know where is that balance from and how I can correct it.
Any advice.!

Hello @Jade53

If you click on the £125.48 balance, does it show the same invoice that the payment was for, or does it show a different one?

Yes, it’s conected to the same invoice, but that only outstanding balance as the total invoice was £240.78.
There was a number of invoices and some credit notes as well.

The credit notes is likely to be what’s throwing the balance a bit out here. Is the credit note for an invoice created in a different month?

Yes there is a credit note for an invoce from November

The credit note may affect the balance, but in most circumstances the balance would reflect an outstanding invoice - either in part or in full.

If this isn’t the case, let me know and we’ll take a look at this for you.

Yes taht will be great if you could check it for me:grinning:

No problem - let me send you a private message to get a few more details.

Please watch for the green notification in the top right hand corner.

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