Supplier Credit Notes aka Treat them like an invoice

[QFMathew]

Hi @chrissiemof

I’m sorry to hear you’re having troubles with credit notes for suppliers. I will however try to help you the best I can.

@chrissiemof

We are often issued credit notes for invoices that have already been paid so where is the facility for this?

If the invoice has been paid, simply go to the invoice that you’ve entered, and go to More Options >> Credit Note:

You can then adjust the credit note as you wish, and you’ll be prompted how you would like to save it, for example, whether to hold the money on the supplier’s account, or whether to create a new bank transaction:

Using this method, you can adjust the credit note to be for just a certain part of an invoice.

@chrissiemof

I see that quickfile don’t intend to rectify this any time soon and as it is a scenario that I have do deal with almost every month, I am thinking about looking for accounting software that is more efficient in this respect.

If you’re having any issues, please don’t hesitate to contact us (like you have here). We’re here to help, as is the rest of the community (including other users). If there’s a part we don’t support, we’re always open to listening to our community and we are happy to investigate reasonable suggestions too.

I hope this helps, but please don’t hesitate to ask further questions