A supplier of ours has invoiced us incorrectly. They sent duplicated invoices, as they dont know how to use QF. Unfortunately due to MTD and invoices locking. We can’t get rid of them. The supplier has deleted one and I got a notification email but the invoice still shows as owing on my QF account. How do I get rid of locked invoices that were done in error?
Am I right in thinking that you’ve included the duplicate in a VAT return? To rectify this you will just need to process a credit note for the duplicated invoice - this will bring the account correct and the adjustment will be made in your next VAT return.
Hope this helps?
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