In April, I paid an American supplier from my business bank account $799. My bank account is in GBP and does not show the original $ value, after currency exchange this resulted in a cost of £593.13. I created a purchase record in the regular way and tagged the transaction from my bank feed.
I have now received a full refund of the $799, but in the intervening two months the GBP-USD exchange rate has moved in my favour and the refund of $799 now equates to £598.37, a delta of £5.24.
How do I manage this? I have already tried:
- In my bank feed I have clicked Tag Me, Refund from a supplier, I enter the supplier name and I receive the error: “No qualifying purchases could be found to refund against. Make sure the corresponding purchase has been logged before you attempt to process this refund”
- In my original purchase invoice I have clicked More Options, Credit Note, and created the record. This creates the credit note against the suppler and also a tagged entry in my bank feed. This tagged entry is in addition to the untagged entry for the larger amount that I received from the supplier. Deleting the additional entry in the bank feed also deletes the credit note.
- In my original purchase invoice I have clicked More Options, Credit Note, and in addition to the original purchase line I have added an extra line on the credit note for Currency Charges for the £5.24 gain I have made. When I click Save Details I then receive the error: “The credit note amount cannot exceed the value of the original payment (593.13).”
I’m now out of ideas and I’d welcome suggestions how to deal with this situation.