Supplier refunds / Credit notes & reverse charge

[goetz]

I feel the process for Credit Notes / refunds from suppliers is not great:

if I use the bank credit received and allocate it against an invoice, it does not properly reflect the settings; in this case the invoice had VAT reverse charge, but the credit note generated does not set reverse charge.

if I manually create the credit note with the correct settings, I can not assign the bank booking against this credit note as I can only select from the invoices on account. I also don’t understand why the bank credit on account would require me to set the VAT. the VAT is from the receipts (Invoice / credit note), not the bank movement held on account…?

[QFSteve]

Hello @goetz

When crediting an invoice (open the invoice more options > credit note >) the credit which shows up would mirror the invoice but Additional Vat options must be applied prior to saving the credit note.

You are then given the option to refund the money which will create a bank entry

Note: if you already have a bank entry from a bank feed or imported statement remember to delete it as to not double up the balance.

[goetz]

Hi,

I understand but it would be better if I could tag an automated bank entry to associate with the credit manually created, same as tagging invoice payments to suppliers.

When an automated credit is created from a Bank entry, it should mirror the settings of the invoice associated or at a bare minimum allow me to edit the credit not to make sure it is correct.

I don’t like deleting automated bank entries and entering them manually. this often creates duplicates as they are updated and added again from the system at the next sync.

[QFSteve]

Hello @goetz

Its not something we can change right now unfortunately as it would require quite a lot of editing and resources.

it should mirror the settings of the invoice associated or at a bare minimum allow me to edit the credit not to make sure it is correct.

The credit can be edited before saving, such as the amounts or the additional vat options as I mentioned..