@John_Charnock - Can I just check, were you prompted to set up an Open Banking feed? If not, check the logo on the bank statement view - it should show the logo of the bank. If you only see an icon, you will need to set the bank in the settings first (More Options >> Settings).
@ABDB - We are aware of an issue with the Santander Open Banking feeds which was affecting all users (not just on QuickFile). However, this has since been rectified.
Hello, Iām having trouble connecting to First Direct via Open Banking.
I previously used Yodlee so I have ādisconnectedā my 2 accounts from the Yodlee feed.
I then try to connect my main current account at First Direct via Open Banking - I get taken to an HSBC(parent group) page where I enter my user name and re-authentication code which is successful and gives a message saying so. I am then taken back the the QuickFile Open Banking page where there is an error message -
āFirst Direct authorisation server returned an error: Authorisation request hasnāt been approvedā
Just to confirm, when you went through the authorisation process, did you select the accounts you wanted to grant access to before being returned to QuickFile?
Hi. You said above āWith Metro there is an API we can integrate with until such time they become fully enrolled.ā by that do you mean Yodlee? Currently using Yodlee for Metro, is there an alternative?
Does Open Banking now accommodate multiple bank accounts - previously we have had to use Yodlee to be able to import feeds for multiple bank accounts and also the savings accounts
Yodlee will continue to work for banks that donāt yet support Open Banking, as and when they launch OB support youāll have to switch your feed to that but itās all covered by the same subscription.
Coop Bank are not listed on the Open Banking directory at the moment. As @ian_roberts mentioned unless they have an open API, Yodlee will continue to work as normal.
I erroneously just paid for Open Banking and was then directed to a screen of available banks. TSB is not listed- do you expect them to be at some point?
What you paid for is ābank feedsā - the same subscription payment covers Open Banking feeds for banks that have one available, and Yodlee feeds for banks that arenāt yet OB compatible.