System slow

Support
1

system is running very slow and some things dont look right such as active bank feeds have disappeared

1 Like
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and now getting 500 server error

3

Hi @roger2282

Thank you for bringing this to our attention. I passed it on to our development team, but the good news is, they were already aware of it and actively looking into.

Please bear with us while we work to resolve this.

4

I’m getting the same on some of the functions on some of my companies accessed through Affinity. Sometimes no access, sometimes slow access etc

5

Thanks for letting us know @ProdExch. We’re seeing it across multiple sections and accounts.

Please bear with us while we work on resolving this issue.

1 Like
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I thought it was just me. Searched twitter and nothing there so came here. I can log in but as soon as I click on anything banking it just loads forever. Status looks healthy too so I thought it was my account.

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Hi @Andyg11

You can find the status here: System slow down / error | QuickFile: System Health. As above, however, we are actively working on this and will keep you updated.

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I cant even get it to do anything! :grimacing:

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Hi @charlieconcierge

As above, we’re aware of the issue and working to resolve this. We will post any updates here and on our status page.

10

Same here I can’t do anything

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@roger2282 @Andyg11 @ProdExch @charlieconcierge @Mich887

Thank you for your patience. This issue has now been resolved. We will continue to monitor our systems to ensure they remain stable before closing this issue on our status page.

Please don’t hesitate to let us know if you experience any further issues.

12

Thanks, all seems to be working well again
regards
roger

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