Tag refund customer different amount

[dan.l]

received 2 payments 6 and 7 November, refund overpayment different amount 25 November 2024 ,It says
No qualifying sales invoice could be found to refund against. Make sure the corresponding invoice has been logged before you attempt to process this refund.
How to allow tagging different amounts? before was allowed. then changed. don’t want to create credit notes.

[QFSteve]

Hello @dan.l

You may find the below thread useful

Credits/refunds

Hi An existing client recently made two payments into my business account in error and I subsequently returned the money to them in one payment. How do I account for this and tag the bank entries in Quickfile? Thanks.