Hi All, hopefully someone can help with this. A leaseholder has made an international payment to us for an invoice issued to him, we have been charged £6 for receiving this payment. How do I go about tagging this and how do we recoup the cost from the leaseholder please?
You can manually create an income entry on the bank account of £6 and them manually create a payment entry on the bank account. Best to use the same date as the original credit into the bank.
This way, the bank balance remains correct and you can tag the 2 items of income (original and £ 6) to clear the invoice.
The £ 6 bank payment is then be tagged to bank charges nominal code.
As to recoupng the costs…that’s maybe a cost you will either have to stand or charge on the invoice before sending?
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