Tagging Invoices in Receipt Hub - No matching purchases found

Support
1

Hi
I have created Purchase Orders sent successfully to my supplier.

I have now received an invoice for the P.O’s (via receipt hub) but when I try and tag it, I type in the total amount of the P.O to marry against the invoice Im trying to Tag it will not find the Purchase Order.

Instead I get:
“We couldn’t find any matching purchases on your account.
Click the button below to create a new record.”

This happens for each invoice.

Is there something else I need to do?

Would appreciate any help.

Cheers

2

Hi @raymo

The receipt hub doesn’t look for purchase orders through the receipt hub - it only looks for purchase invoices. You would need to convert the purchase order into an invoice first, and then you would be able to tag it.

I hope that helps?

3

yes, this clears it up

Thanks so much for the reply…I really appreciate it.

All the best

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