Tagging merchant account entries

Support
1

Hi,

I’ve created a merchant account for gocardless to account for the fees. However some gocardless payments have 2 or more payments within them.

I am adding an entry for the full amount of the gocardless payment but when I go to tag it, it won’t let me tag multiple invoices to assign the amount, only 1.

Any ideas?

2

Hello @Capriman

If the payment is for 2 or more, do it the other way around.

Open the invoices and use the log payment option and select the Go cardless account, the 2 payments would automatically be created ion the Go cardless merchant account.