Transferwise feed problem to renew

[awariat]

I try to renew my Wise feed but after reditection after i try login I have
“Sorry, that email or password didn’t work.” - even if I am logged in in another browser tab
I checked on firefox and chrome

[QFBeth]

Hi @awariat

Just to confirm you’re trying to re-connect the feed and its your log in details for the Wise account that aren’t working?

[awariat]

Yes. Even if i am logged in in another tab.

[QFBeth]

Hi @awariat

I would recommend contacting Wise about this, if the error is occurring on their site then it is them that you’d need to contact

[analogmatter]

Same exact problem here, could it be that with the recent changes from Wise the integration with their api also changed? Are you absolutely sure that the api integration from your side works?
Thanks

P.S. I’m already trying to get in touch with Wise

[QFMathew]

Hi @analogmatter

Are you seeing the error on our website, or Wise’s?

If it’s the latter, the error would be on their end rather than ours.

[awariat]

I contacted them and sent console screens. I hope they’ll repair it.

[analogmatter]

Just had a chat with Wise and they confirm that there’s a problem on their end. They’ll get back to me via email as soon as it’s fixed.

I’ll post here when it’s fixed so everyone knows.
Thanks

[analogmatter]

Wise fixed the problem. I managed to connect their feed and everything works now