Trying to reverse year end but getting error

Support
1

I ran year end for period up to 31/03/2026.

However I noticed there was a bank transaction that I hadn’t matched to an invoice.

Trying to undo the year end which I’ve done before but when I go in to the year end option I get the following error:

We were unable to locate an open accounting period at this time.
Check for any existing year-end journals and remove/edit as required.
Alternatively you can specify a custom year-end close date in the box below.

Even if I type the year end date it doesn’t seem to detect the year end journal and allow me to undo.

Any help appreciated.

2

Hello @ilprop

You can delete the year end journal from the Reports > Journals screen

Here is a link to the year end journal for “Year end journal - 31/03/2026” you can click Delete this Journal to remove it and reverse the year end.

You also have an account lock date set here which you will also need to set back 1 year to delete the journal.