TSB connecting but no qualifying message Bank Feed

Bank Feeds
1

Hi,

I have successfully linked Natwest accounts in the past, but am having trouble linking my TSB accounts.

I am able to successfully connect to TSB the accounts the sort code and account numbers come up but I am getting a “No qualifying GBP accounts found” message under the “Mapped to” heading.

I have revoked the account several times and tried connecting in 2 different browsers which have not worked.

I called TSB and they suggested clear cookies and check Flash was enabled which I have done.

Please help

2

Hi @Cvaj

I have asked a member of the development team to take a look into this, but in the meantime, you can map the accounts from the bank statement page instead:

3

Thank you that worked!!

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