Hello,
I received an email with the notification “Revolut authorisation expires in 7 days” and with a link to re-consent.
When I want to reconsent in quickfile and then login to my revolut account I have an error message: “Unfortunately your country is not supported”.
I don’t understand as my company is registered in UK.
It was working in the past months and then now not working.
Is there anything I can do to solve this issue?
Thanks.
Are you in the UK? If you are, do you use a VPN to change/hide your virtual location? If so, you should switch it off.
If you are outside the UK, you may should use a VPN to get a virtual UK location.
It is maybe also worth to use a different browser or switch of extension and clean cache in your current browser.
Hello thank you for your feedback.
I am in Italy for now and I use a UK VPN with 3 different browser in private windows.
I have always the same message “your country is not supported”.
I don’t understand as my company is registered in UK.
Anything I can do?
Thanks.
Hi @Chris5962,
This looks like Revolut are blocking something, this isn’t something that QuickFile have any power over.
You may need to get in touch with them to work out a way around this
Thank you so much.
Thank you so much.
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