Unable to read PDF upload of receipts

My client has uploaded some receipts into the receipt hub but they are blank … a pop up comes up asking if I want to open or save the pdf from s3-eu-west-1.amazonaws.com (what on earth is that ???).if I open I can see the receipt so I have the information but I cant do this for every receipt it will take forever and the receipts aren’t saved into quickfile …Has quickfile been hacked by something?

This is a browser setting and has popped up quite a few times before on the forum.

Basically your client’s browser is configured always to download PDF documents. Getting them to install the latest Adobe Reader should fix that.

https://get.adobe.com/uk/reader/

As for s3-eu-west-1.amazonaws.com this is Amazon Web Services, our storage provider… nothing to do with hacking :wink:

EDIT:

Here are some similar posts:

http://community.quickfile.co.uk/t/pdfs-and-receipt-viewer/6825

http://community.quickfile.co.uk/t/receipts-not-displaying-in-firefox/149

http://community.quickfile.co.uk/t/uploaded-receipts-from-ipad-download-instead-of-display-in-firefox/5102

Ok I realised soon after I posted it my new laptop has Nitropro installed not adobe ive uninstalled the nitropro for good old faithfull adobe … thanks for the reply

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