Morning, we’ve received a refund in relation to one of our cis invoices for vat but when tagging i select refund from a supplier it doesnt appear to recognise the name of this well established supplier?
Tagging as refund from a supplier will only offer you matches for the exact amount, i.e. it can only handle refunds in full, not in part. For a partial refund you’d need to create the credit note yourself from the original paid invoice, which will automatically create a pre-tagged money in transaction, then you can delete the untagged one.
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Thanks Ian ive created a credit note against the original invoice for the amount refunded which then states that amount has been refunded from our bank account. Hope ive interpreted this correctly.
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