I have been unable to upload a CSV Starling statement.
I can see “Starling Bank” as an option in the drop down box. However when I click on “chose file” nothing happens.
I have just checked and this issue only exists under Safari. I have just signed in using Firefox and the “chose file” button is working correctly.
Can Safari be fixed please.
The actual function of this isn’t controlled by QuickFile, but rather by your browser.
Does this work on other websites in the same browser?
Just tried using a different website in Safari and can replicate the problem. I’m guessing that a browser update has “broken it”. It was working perfectly until this month
Thanks for coming back to us. It certainly sounds like an update broke it I’m afraid!
Not sure what version of Safari you are using, but I did find this from November 2020:
I am using Mojave 10.14.6!
Certainly sounds as I’m not the only one and Apple need to get it sorted ASAP.
Thanks for finding that link for me
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