Hi folks,
Was hoping you could help me out here. I have entered all my VAT and company information into QuickFile. I am on the flat rate scheme at 14.5% however when I create an invoice for a new customer I can charge 20% or 5% but there’s no option to choose my 14.5% rate. I can’t and won’t overcharge VAT.
I have filled in all of my company details including VAT number and PAYE references and have double checked to make sure.
I have seen on the help section that we can only charge 20% and ask customers to reclaim the 5.5%, my clients are currently on plans that range from £3 per month to £5 per month, so claiming back the 5.5% will be a very small amount and probably more time than what it’s worth.
Any ideas on how to resolve this issue?