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VAT - making tax digital



I signed up to use quickfile in 2015 and have only used it to file 1 VAT return since then. i have always done my VAT returns on excel but now that we are going digital i would like to start using quickfile to electronically file my returns.
I have however gone into the VAT returns section and tried to run and submit VAT returns for 2016 so that i update the system but i am getting an error message saying
> Vat return submission failed.

The accounts are locked up to 30/09/2017. You cannot file a VAT return for a period that ends before the lock date.

How do i progress so that i can file and be up to date on Quickfile.

Thank you


Hi @rachykn

If sounds like you have a lock on the account, likely from a year end process. You can remove this, although you may need to remove journals in the process too.

What may be easier, is if you’re just wanting to submit VAT returns from this point onwards, is updating the VAT start date (Reports >> VAT Returns >> VAT Settings). This will ignore anything prior to this date.


Thank you for the suggestion.
I have changed the date to the new VAT start date but I am still getting an error message below

Vat return submission failed.
Please file the VAT return for the period begining: 01/01/2016

Is there another way maybe as I really want to avoid to redo the year ends since 2015.

Thank you


Unfortunately if the year end has been run then this would have put the lock in place. You would need to remove the lock before you are able to amend anything prior to 01/01/2016