Customer was invoiced but payment has been greatly delayed. To remedy VAT bill on this I selected credit note and “reduce unpaid balance”. However instead of getting a calculation for VAT on the unpaid amount of £8692.00 I get a VAT calc of only £170 ?
Surely this VAT amount should be much more
Sub Total £ -8692.00
VAT (20%) £ -170.00
Credit Note Total £ -8862.00
Credit Note for Invoice #001763
Desc: CCTV Alien Hero 16 Channel DVR with 2TB HDD
Unit cost: -8692.00
Qty 1
VAT Amount : -170.00
Net Total: -8692.00