Hi,
I’ve just generated the VAT return for the latest quarter, but it’s not showing any sales or purchase invoices — all boxes from 1 to 9 are displaying zero.
Also, when I try to export the return for the previous quarter, the export button doesn’t seem to respond.
Could you please check if there is an issue with the system or advise on how this can be resolved?
Thank you.
The usual reason for this is confusion around dates and accounting schemes. If your account is configured for cash accounting (the default) then it’s the date of payment, rather than the date on the invoice, that determines which quarter each item belongs to.
For example if you’re on calendar quarters and you have an invoice dated during March but it isn’t paid until April then it would be picked up by the Apr-Jun quarter, not the Jan-Mar one.
I have been using quick file since 2023 and alway used same settings of accrual accounting, it has alway been fine, in fact i have 3 separate businesses using quick file , the other 2 accounts generated the vat return absolutely fine, though even on them accounts i am not able to export the previous quarters returns,
Only thing i can think of is that the account in question i saved the vat return before exporting , than tried to export , when it didn’t work i used “roll back vat return” option.