VAT Return MTD issue

Support
1

I have been using QuickFile for a year now and when i went to create a new VAT return i am getting an error:
You are not yet authorised to view this report for the VRN xxxxxxxx . Please ensure your VAT number is correct and you have connected the corresponding HMRC Tax Account. If you have recently enrolled on the MTD scheme please allow 24 hours for HMRC systems to update.

I rang up HMRC VAT section and they confirm I am registered for MTD and have been submitting successfully for the past year.

Does anyone know what the issue might be ?

2

Hi @nmohajer

In the first instance, I would recommend having a look at the troubleshooting guide: Making Tax Digital: Troubleshooting

If you still encounter issues after trying the things listed there, then by all means let us know and we can take a look for you.

3

Thank you @QFMathew
I checked the error and it was showing “Client not Authorised” and tried again and it is now showing “Good” in green.
But when i try to create a VAT report I still get the same error message.
Do i need to wait 24 hours before trying it again.

4

Its working now.
I had two records showing Fail and one record showing Pass.
I removed the two failed records and now i am able to open up the VAT report
Thanks you for your support

1 Like
5

Glad to hear you’ve got this working! :slight_smile:

6

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