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VAT Return vs MTD - no calculations downloadable?


I recently created my first MTD return. However, I suspect that there might be an error, and I wanted to double check.

No downloadable calculations for that return available! :scream:

However, for all previous returns, submitted via classic QF VAT returns, all calculations are still downloadable! :confused:

Where’s my download! :slight_smile:

Hi @Michel

We identified an issue yesterday that prevented some of these calculation reports from showing, but rest assured, they are there.

I’ll send you a private message shortly so we can make sure this is sorted for your account.

The same has happened for me.
I’ve just submitted my first MTD VAT Return and get find the Back-up details.
NO VAT Return receipt ID was shown when the Submitted Screen came up.
If I check the Old VAT Return Screen, it only shows the VAT Return as “Saved” whereas the new procedure shows “Filed”.
I have checked my HMRC Account online and the Return is there.
What’s happening in Quickfile? … the reporting is very confusing!

Just to Correct my previous message.
Quickfile has now been updated with the HMRC Receipt ID numbers.
Just the problem of viewing the transactions that prove the VAT Return calculations.

Hi @Fauxman24,

I contacted Quickfile support, and after supplying my account number they fixed if for me. :slight_smile:

Hi @Fauxman24,

As @QFMathew has mentioned above there was an issue which we discovered and are working to resolve ASAP.

If you keep checking back it will be there soon. If you send me a private message with your QuickFile account number I can ask that yours be looked at next :slight_smile:

I am registered for MTD and the Government Gateway is expecting a Vat Return through software but Quickfile will not allow me to send it.This is the message and yes the vat number is correct.
You are not yet authorised to view this report for the VRN 262586875 . Please ensure your VAT number is correct and you have connected the corresponding HMRC Tax Account. If you have recently enrolled on the MTD scheme please allow 24 hours for HMRC systems to update.
Please help

Hi @Red_Elephant_Beer,

Please can you confirm that you have registered with HMRC for MTD and had the confirmation email?

Yes and my Government Gateway is awaiting Vat return filing. It says MTD Vat now.


I will send you a private message to get some more details from you - please look out for the notification :slight_smile:

When can I expect contact?

I have sent you a message - you should see a green notification dot in the top right hand corner of your screen.


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