Virgin Money Bank account feed

[Stephie]

Hi,
I have just set up my Virgin Money bank account fee, or I think I have
It says ‘You have successfully connected your Virgin Money’
but then at the bottom right says ’ not linked’

I have I don’t something wrong?
TIA for your help

[QFSteve]

Hello @Stephie

In you banking screen do you have any banks with the virgin logo next to them?

If not open the bank screen > view your bank > options > settings and select virgin money as the bank name

then go back to bank feeds and select the account to link the feed to it.

[Stephie]

Thank you, that worked, all done now.