Webhook for when client sets up direct debit

Feature Request Implemented
1

I currently have processes that make use of go cardless direct debit collections and I noticed that when direct debits are set up/cancelled by clients I receive no updates that this has occurred.

Is there any chance of a webhook being sent when a direct debit is set up/cancelled for clients, or even a general “Client Updated” webhook when this occurs?

2

Hi @CraigB

Appreciate that there isn’t a way to do this in an automated fashion, but we send an email (sent to the account administrator) when a new direct debit is set up through QuickFile. While we don’t issue a cancelled direct debit email, GoCardless should do this for you.

We will leave this thread open for others to add their comments and votes.

3

Hi @CraigB

Just wanted to touch base to let you know that this is now live.

A ClientUpdated webhook is triggered when a direct debit is added to the client.

4

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