nvc
14 February 2023 10:57
1
Good Morning,
We normally raise invoices weekly and copy the week before invoice for that particular client,
Today we have noticed that letters are appearing at the end of the copied invoice number;
For example - 006505h
Can you let me know why this is and what we need to do to change it back?
thanks,
Hello @nvc
The program will follow on from the sequence entered.
When you next raise an invoice edit the invoice number as required and the program will count on from there.
nvc
14 February 2023 11:51
3
Thanks we will try that now, just seems strange how all of a sudden a letter is at the end of the invoice number, we haven’t seen that before
This may have happened if someone deleted invoice 6505, then tried to re-use the deleted number, found it wasn’t allowed, so used 6505a instead. Then it would count 6505b, c, … and has now reached h.
1 Like
nvc
15 February 2023 10:43
5
Hi Ian, Thanks for checking, we did work this out eventually and all is sorted now,
Thanks again,
system
Closed
21 February 2023 10:58
6
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